About IMG Free Convert
Use this page for bug reports, capability questions, and product feedback about the tool set.
When you report a conversion issue, include the source format, intended output format, browser name and version, operating system, device type, approximate file size, and the visible error message. Clear steps describing what you selected and what happened next make reproduction much faster.
Product questions, bug reports, policy questions, and accessibility feedback can be sent to support@imgfreeconvert.com. Please use a descriptive subject line and do not attach an original private image unless support has first confirmed that it is necessary.
A screenshot of the interface and the exact error text are usually enough to begin. Remove names, faces, addresses, account numbers, and other sensitive details from anything you send. Never email passwords, payment information, identity documents, or confidential client material.
Messages may be prioritized by severity and reproducibility. We may not be able to provide individual editing services, recover damaged originals, or guarantee support for a format that the reporting browser cannot decode.
For feature requests, describe the task you are trying to complete, the current workaround, and why it is insufficient. This context is more useful than a feature name alone and helps us evaluate whether the idea fits a private browser-based workflow.